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Shiv Contact India PVT LTD

Privacy Policy

The website www.https://www.shivcontactindia.co.in/ (“Website”) is managed and operated by Shiv Contact India PVT LTD (“Company”), a public company incorporated under the Companies Act, 1956. The Company manufactures and enables the purchase of diverse range of corrugated box products listed on the Platform from time to time (“Services”).

Shiv Contact India PVT LTD is committed to safeguarding the privacy of its Users. You are requested to read the following Privacy Policy to have a complete understanding regarding how your personal & business information will be treated. This policy is exclusively applicable on the entire platform operated by the Company and not beyond. The Company may amend these policies at any time by posting the amended version on this site. Such amended version shall automatically be effective upon its posting on this site. You are advised to check this section of regular intervals to be updated on developments.


1. Information Collection & Usage - Business & Personal:

1.1 The Company collects information from you at the time of enquiry or at certain specific instances of usage of Services wherein they are requested to provide with their personal and business information including contact information.


1.2 The personal information requested is for usage by the Company alone, unless it is specifically stated otherwise or if you choose to share it with some User / Visitor / Third Party explicitly.


1.3 In order to improve the user experience and provide better services, we gather and analyse the usage statistics such as number of unique visitors, pages viewed, screen resolution, browser software etc.


1.4 The business information you share is used to provide apt solutions and suitable products.


1.5 We record browsing, search, requirement posting and buying activities to use the same to provide value-added services.


1.6 To extend value-added services, we record the buying and browsing activities including and not limited to their search patterns, client contact details and profiles.


2. Information Distribution

2.1 In a constant endeavour to improve the online platform and make it more efficient and in sync with the current trends and technologies, we may from time to time send mails or make feedback calls to you regarding our products and services which may be obtained from the automated match-making tools based on your preference, activity etc. via direct mails.


2.2 Only the Company or its employees working under confidentiality agreements will send these direct mailers.


3.  Information Sharing and Protection

3.1 The Company doesn’t disclose or share any of your personally identifiable information unless under special circumstances or if requested by a government or law enforcement body or as permitted in terms of this Privacy Policy.


3.1.1 The Company may also disclose the User's identity and contact information in special cases to cooperate fully with governmental authorities, law enforcement body, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.


3.2 The Company protects your data and is at no point involved in any sale of data in bulk or otherwise to any third party wherein it can be misused for telemarketing / telesales / email marketing etc.


3.3. It is important that you also safeguard your data especially if you share the computer with someone else or use a computer in a public place.


3.4 The Company takes necessary steps to secure your information but since data transmission over Internet cannot be 100% secure and it cannot ensure the security of any information transmitted to us and you do so at your own risk.




4.1 The product prices are subject to change without any prior notice or justification.


4.2 The Company reserves the right to modify, discontinue or replace the Service without notice at any time.


4.3 The Company shall not be held liable for any such modification, price change, suspension or discontinuance of the Service.


5. Shipping Policy:

5.1 Shipping costs would be additional and payable by you.


5.2 The Shipping costs would vary as per location and order size.


5.3 Shipping costs are nonrefundable.


5.4 The shipping time also varies as per location. An expected shipping date would be specified in the invoice along with the shipping cost.


5.5 In general, products would be shipped within 7 – 15 days.


5.6 Speed deliveries may be requested and would incur additional costs.


5.7 In case of returns too, you will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.




6.1 The personal information submitted through the Platform is governed by our Privacy Policy.



7.1 The Company does not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free and that the results obtained from the use of the Service will be accurate or reliable.


7.2 You understand and agree that the Company may discontinue the Service or any part of it for indefinite periods of time without notice.


7.3 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


7.4 You hereby agree to indemnify and save the Company, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from your use of the Platform or from its breach of any of the terms and conditions of this Agreement.


7.5 You hereby further agree to indemnify and save the Company, its affiliates, directors, officers and employees harmless, from any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.



8.1 The parties will abide by all the obligations and liabilities incurred prior to the termination date and shall survive the termination of this agreement for all purposes.


8.2 The Terms are effective unless and until terminated by either parties.


8.3 You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.


8.4 If in our sole judgment you fail, or we suspect that you have failed, there is any breach of the provisions of the Terms; the Company may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).



9.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of New Delhi, India.

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